Intercargo Czech s.r.o. - International freight transport and forwarding

GDPR - protection of personal data and privacy

At Intercargo Czech, s.r.o. we process the different categories of personal data of individual persons, but always only to the extent necessary to achieve the purpose for which we process it. Intercargo, s.r.o. pays maximum attention to the security of your personal data. In addition to Regulation (EU) 2016/679 (“GDPR”), we follow the applicable laws of the Czech Republic.

All data that Intercargo Czech, s.r.o. collects is only processed for legitimate purposes, for a limited period of time, and with application of the maximum possible level of security.

The protection of not only our customers' personal data, but also its recipients, our contractors, contracted carriers, partners and, of course, employees, is our priority. In connection with the GDPR Regulation, we provide you with the principles of your personal data processing below.

If you have any questions regarding your personal data processing, please do not hesitate to contact us via .

Below you will find the information on what data we process about our customers, especially senders, consignees, and users of our website, whether we process the data based on authorisation or on the basis of any other legal reason, for what purposes we use it, if we are in the position of a controller or a processor in processing the data, to whom we may transmit your personal data, and what rights you have in relation to your personal data processing.

A. Sender, carrier, contracted carrier and consignee
For the purpose of proper and provable provision of forwarding services and performance of any related operations, in particular the processing of orders, collection and delivery of consignments, invoicing of services, recovery of receivables and provability of Intercargo’s business, we process the necessary identification data.

Scope of data: Identification data, contact data (telephone numbers, e-mails) and other data required to achieve the purpose.

B. Contractors and their representatives
We process the necessary identification data of the representatives of our contractors and partners for the purpose of proper performance based on concluded contracts, or for the purpose of protection/implementation of the authorised interests in the commercial relationship and business.

Scope of data: Identification data, contact data (telephone numbers, e-mails) and other data required to achieve the purpose.

C. Persons in employment or other similar relationship with Intercargo Czech, s.r.o.
In order to properly perform the rights and obligations in our labour relationships, social security, tax obligations, protection of property and legitimate interests, we process the identification data and other necessary data of employees. If necessary from the view point of legal regulations, the data processed for the aforementioned purpose may also include data of other persons who are important for the performance of legal obligations, especially the data of children and spouses of such persons.

Scope of data: Name and surname, addresses, contact data (telephones, e-mails).

D. Addressees of commercial messages
For the purpose of offering services, for other marketing and business purposes, as well as informing about important facts relating to Intercargo’s activity, we process the contact details of persons representing our contractual clients and all other persons who have granted their consent for that particular purpose.

Scope of data: Name and surname, contact data (e-mails).

Rights of data subjects in personal data processing:
  1. Right of access
    The data subject shall have the right to know what personal data we process, for what purpose, for what period, where the personal data is acquired, to whom it is transferred, and who processes it, where appropriate.
  2. Right of correction
    The data subject has the right to require us to correct any incorrect data concerning the data subject.
  3. Right of erasure
    The data subject has the right to ask for data deletion without undue delay if any of the following reasons is fulfilled:
    • We no longer need the personal data for the purposes for which we processed it.
    • The data subject withdraws their consent to personal data processing, where the data processing requires such consent, and there is no further reason why such data should be processed.
    • The the data subject makes use of their right to object to the processing of personal data we process based on our legitimate interests, and we find that we no longer have any such legitimate interests justifying the processing.
    • The personal data has been processed unlawfully.
  4. Right to restriction of processing
    In some cases, the data subject may exercise their right to restrict personal data processing. This right allows the data subject in certain cases to request that their personal data be identified, and that such data will not be subject to any further processing operations – however, not forever (as in the case of the right of erasure), but for a limited period of time. We must restrict the personal data processing when:
    • You deny the accuracy of the personal data, until we agree which data is correct
    • Personal data is processed without sufficient legal basis, and the data subject requires restriction of use instead of erasure
    • We no longer need personal data for the aforementioned processing purposes, but the data subject requires it to identify, exercise or defend their legal claims, or
    • You object to its processing.
  5. Right to portability
    The data subject has the right to obtain all personal data concerning the data subject provided to Intercargo, and to transfer such personal data to another controller.
  6. Right to object to processing
  7. The data subject has the right to object to your personal data processing carried out on the grounds of a legitimate interest. If marketing activities are in question, Intercargo shall cease to process the personal data for such purposes.
  8. Right to lodge a complaint
    Application of the rights in the aforementioned manner is without prejudice of your right to lodge a complaint with the competent supervisory authority. You are particularly entitled to exercise this right if you believe that your personal data is processed unlawfully or contrary to the generally binding legal regulations. The data subject may lodge a complaint concerning personal data processing with the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7.
How can I exercise my individual rights?
In all matters relating to your personal data processing, whether you have a question, want to exercise a right, lodge a complaint, or anything else, you can contact the e-mail address .

We will deal with your request without undue delay, within one month at maximum. In exceptional cases, especially due to the complexity of your request, we are entitled to extend this period by two additional months. We will of course inform you about any such extension, and the reasons behind it.